SHIPPING & RETURNS
SHIPPING POLICY
At our company, we are committed to providing efficient shipping services to all our customers. Once your order is placed, it will typically be processed within 1-3 business days.
Please note that delivery times may vary based on your location and the shipping method selected. We also provide tracking information so you can monitor your shipment’s progress. If you have any questions about your order or our shipping policies, feel free to reach out to our customer service team.
RETURN & EXCHANGE POLICY
We want you to be completely satisfied with your purchase. However, please note that we have a strict return policy in place.
To initiate a return, you must provide a video showing the product being opened. This is crucial, as we cannot process any exchanges or refunds without this documentation. If the video is not available, we will be unable to accommodate your request. We appreciate your understanding, as this policy helps us maintain the quality and integrity of our products.
If you have any further questions about our return process, don’t hesitate to contact us.